Privacy Policy

1. Information we collect

To provide the service, we collect:

• Account details — your mobile number, and the name, business name, city, and store type you provide.
• Billing details — email, and optionally GST/legal name and billing state used to raise invoices. Card and bank details are handled by our payment provider, not by us.
• Content you upload — product/garment photos and the listing information you enter, which we process to generate images and run your storefront.
• Storefront and order data — orders placed through your store, including the customer name, phone, and delivery address the shopper enters at checkout.
• Usage data — basic technical information such as your IP address, device, and activity, used to operate and improve the service.

2. How we use your information

We use your information to:

• provide and operate the service, including generating images and hosting your storefront;
• process payments and issue invoices;
• send you one-time passwords and service notifications;
• provide support and respond to your requests;
• maintain the security and integrity of the service.

3. Payments

We use Cashfree Payments to process payments. Card data is not stored on our servers; it is transmitted securely and handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is used only as long as necessary to complete your purchase. You can read Cashfree's terms at https://www.cashfree.com.

4. Third-party services

We share information with service providers only to the extent needed for them to perform services for us. These include, among others, our payment provider (Cashfree Payments), our SMS/OTP provider, our AI image and text providers, and our cloud hosting and storage provider. Each has its own privacy practices for the data it handles.

5. Cookies

We use a cookie to keep you signed in during your session. It is not used to track you across other websites.

6. Data retention and security

We retain your information for as long as your account is active or as needed to provide the service and meet legal obligations. We take reasonable precautions and follow industry practices to protect your information from loss, misuse, or unauthorised access.

7. Your rights

You may request to access, correct, or delete the personal information we hold about you, or raise a privacy concern, by contacting us at admin@getto-india.com.

8. Age of consent

By using the service you represent that you are at least the age of majority in your jurisdiction.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. Please review it periodically.

10. Contact

For any privacy questions or requests, contact us at admin@getto-india.com or by mail at Vaishnavi Cymbol, 9D-1, Financial District, Nanakramguda, Hyderabad, Telangana 500032, India.